Return and limited warranty policy
HOW DO I RETURN AN ITEM?
We are sorry to hear that you are not completely satisfied with our product. You have the option of returning within 30 days of receiving it. Please note that returns must be unused, in the same condition of receiving and in the original packaging.
Please check the following steps to return your product:
Complete this return form
Repack the goods so that they can't be damaged in the return process.
The refund will be done after an inspection in our warehouse.
ARE THERE ANY CHARGES ON RETURNS?
Please note that we are not responsible for any return costs, so we recommend keeping the proof of postage since we are not liable for items getting lost or damaged. If there are any questions and/or remarks about return shipment after reading this, please send an email to info@clubsdock.com.
HOW SOON WILL I GET MY REFUND?
Once we have received the item from you, we will need 2-5 business days for our warehouse to assess the item. Once this has been done, we will put the refund in motion, and you will receive a notification email.
LIMITED WARRANTY
Limited Warranty
This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction.The disclaimers, exclusions, and limitations of liability under this Limited Warranty will not apply to the extent prohibited by applicable law. For a full description of your legal rights, you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.
ClubsDock LLC. (“ClubsDock ”), located in Delaware, is a formal disregard entity of our Par5 B.V. with its Headquarters in Amsterdam, The Netherlands. ClubsDock warrants to the owner of the enclosed product that the product contained in this box (“Product”) will be free from defects in materials and workmanship for a period of 12 months from the date of delivery following the original retail purchase (the “Warranty Period”). If the Product fails to conform to this Limited Warranty during the Warranty Period, ClubsDock will, at its sole discretion, either
(a) repair or replace any defective Product or component; or
(b) accept the return of the Product and refund the money actually paid by the original purchaser for the Product (given it is requested within 45 days of receiving).
Repair or replacement may be made with a new or refurbished product or components, at ClubsDock ’s sole discretion. If the Product or a component incorporated within it is no longer available, ClubsDock may replace the Product with a similar product of similar function, at ClubsDock ’s sole discretion. This is your sole and exclusive remedy for breach of this Limited Warranty.
Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of ninety (90) days from the date of delivery or the remaining Warranty Period.Warranty Conditions
Before being able to claim under this Limited Warranty, the owner of the Product must
(a) notify ClubsDock of the intention to claim by e-mailing info@ClubsDock.com during the Warranty Period and providing a description of the alleged failure, and
(b) comply with ClubsDock ’s return shipping instructions.
ClubsDock will have no warranty obligations with respect to a returned Product if it determines, in its reasonable discretion after examination of the returned Product, that the Product is an Ineligible Product (defined below).
Disclaimer for Warranties
Pictures on the website may not always directly portray the exact same proportions as in real life. The dimensions per product are clearly stated under the "features" tab on each product page.
Except as stated above in this limited warranty, and to the maximum extent permitted by applicable law, ClubsDock disclaims all express, implied, and statutory warranties and conditions with respect to the product, including the implied warranties of merchantability, and fitness for a particular purpose. To the maximum extent permitted by applicable law, ClubsDock also limits the duration of any implied warranties or conditions to the duration of this limited warranty.
Limitation of Damages
In addition to the above warranty disclaimers, in no event will ClubsDock be liable for any consequential, incidental, exemplary, or special damages, including any damages for lost data or lost profits, arising from or relating to this limited warranty or the product, and ClubsDock ’s total cumulative liability arising from or related to this limited warranty or the product will not exceed the amount actually paid for the product by the original purchaser.
You acknowledge and understand that the disclaimers, exclusions and limitations of liability set forth herein form an essential basis of the agreement between you and ClubsDock governing your use of the product and they apply without regard to whether the terms of this limited warranty have proven ineffective or if a remedy fails of its essential purpose.